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Microsoft Licensing Expert

2 months ago


Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time
About the Role

Crayon is seeking a highly skilled Microsoft Licensing Specialist to join our team. As a key member of our licensing team, you will be responsible for delivering exceptional customer experiences by providing expert licensing advice and support to our clients.

Key Responsibilities
  • Licensing Expertise: Provide in-depth licensing knowledge and expertise to our clients, ensuring they have the correct licenses under the appropriate agreements.
  • Collaboration with Sales Teams: Work closely with our sales teams to provide accurate licensing advice and pricing for Microsoft products.
  • Customer Support: Manage Microsoft Enterprise customers by providing licensing expertise, quotes, and true-up support for both new and existing clients.
  • Licensing Advice: Advise internal teams on licensing, pricing, amendments, and concessions.
  • Business Development: Secure and expand business through upselling and cross-selling to current VL clients.
Requirements
  • Experience: 5+ years of hands-on experience with Microsoft software licensing (SAM-based or sales equivalent).
  • Business Acumen: Solid business acumen coupled with the ability to translate technical requirements into business terms.
  • Licensing Knowledge: In-depth and strategic understanding of Microsoft Licensing programs, tools (Explore.ms, Poet – Partner Self-Service), and platforms.
  • Operations Processes: Understanding of operations processes for transacting Microsoft Volume Licensing.
About You
  • Communication Skills: Exceptional communication skills, complemented by solid presentation abilities.
  • Analytical Skills: Possess strong analytical and problem-solving skills.
  • Knowledge Acquisition: Ability to acquire and retain new knowledge quickly and enthusiastically.
What We Offer
  • Uncapped Annual Leave: Post-probation, you'll have the opportunity to take time off when you need it.
  • Flexible Working Culture: We believe in work-life balance and offer flexible working arrangements.
  • Pension and Life Assurance: We provide a comprehensive pension scheme and life assurance.
  • Private Medical Insurance: We offer private medical insurance to support your health and wellbeing.
  • Wellness Perks: A full spectrum of wellness perks to support your physical and mental health.
  • UK Culture Committee: We have a UK Culture Committee that organizes many events throughout the year.