Cloud Solutions Expert

4 weeks ago


Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

About the Role:

We are seeking a highly skilled Cloud Solutions Expert to join our team as a Support Engineer. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our customers.

Key Responsibilities:

  • Providing front-line support for customers via phone, email, and our support tools
  • Managing incoming requests and escalating issues as needed
  • Installing, configuring, and supporting the M365 suite on various customer platforms
  • Serving as a product expert for the M365 suite of applications
  • Participating in technical problem-solving sessions and collaborations to foster continuous learning and development

Requirements:

  • 5 years of Windows server administration experience
  • 5 years of experience with Microsoft-based environments, preferably Azure, Microsoft 365, and Microsoft on-premise software solutions
  • AZ-104 Certification is a must
  • Leadership experience is highly regarded

What We Offer:

  • Employee Share Program
  • Social & Team Gatherings
  • Upskilling through training & certifications
  • Uncapped holidays after passing the probation period

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