Customer Support Representative

18 hours ago


Middlesbrough, Middlesbrough, United Kingdom Brook Street Full time
Job Title:

Customer Care Officer

About the Role:

We have temporary opportunities for administrators/call handlers in Teesside. Brook Street is recruiting experienced professionals to join a busy office, providing first-class assistance and advice to customers.

Key Responsibilities:
  • Handle customer calls regarding fines
  • Respond to written queries from customers
  • Perform general administration tasks
  • Distribute post and maintain records on the company computer system
  • Complete data entry tasks and support ad-hoc duties as required by the client
  • Provide guidance on making payments and supporting customers who are struggling
  • Take action against customers who fail to pay
Benefits:
  • Parking available on site
  • Standard DBS check required
Salary Information:

£11.59 per hour, 37 hour week, Monday to Friday



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