Fashion Boutique Lead

6 days ago


London, Greater London, United Kingdom MODE SEARCH Ltd. Full time
Flagship Store Manager Job Description

We are seeking an experienced Store Manager to lead our flagship boutique, driving sales growth, enhancing customer engagement, and improving store performance.

About the Role:

  • Develop and execute strategies to meet and exceed sales targets, enhance customer engagement, and drive store performance.
  • Foster strong relationships with clients, delivering personalized service throughout the purchasing process.
  • Lead and motivate the store team, setting clear goals, providing training, and maintaining high standards of customer service.
  • Collaborate with senior management to align store operations with brand vision and retail strategies.
  • Ensure optimal stock levels and store presentation, managing inventory effectively.
  • Maintain a luxurious shopping environment, reflecting the highest standards of visual merchandising and brand presentation.
  • Host VIP appointments, fittings, and personalized shopping experiences for high-profile clients.
  • Work closely with internal teams to provide seamless customer experiences.
  • Regularly assess and report on team performance, sales, KPIs, and customer satisfaction, driving success through feedback and action.

Requirements:

  • Minimum 3 years management experience in luxury retail, focusing on ready-to-wear and bespoke collections.
  • A proven track record of exceeding sales targets and driving store performance.
  • Strong leadership skills, exceptional interpersonal abilities, and relationship-building capacity.
  • Highly organized, detail-oriented, and able to handle multiple priorities in a fast-paced environment.
  • Strategic thinking, balancing operational tasks with long-term business objectives.
  • In-depth knowledge of the luxury fashion industry, awareness of current trends, and market developments.
  • Excellent problem-solving skills and a client-centric mindset, resolving issues effectively and efficiently.
  • Strong communication skills, engaging with customers, staff, and senior management.
  • Passion for luxury fashion, alignment with the brand's aesthetic and values.

Estimated Salary:$100,000 - $140,000 per year, depending on experience and qualifications.



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