Desk Sales Supervisor
2 weeks ago
At First Recruitment Group, we understand the importance of securing the right people for our clients' businesses. Our team of experienced recruitment consultants take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for Sales Professionals looking for new employment.
The Role:
We are currently looking for a Sales Team Leader to join our team in Irlam. As a Sales Team Leader, you will play a crucial role in driving sales growth and achieving exceptional results. You will be responsible for leading and motivating our Desk Sales/Telesales team to meet and exceed targets.
Key Responsibilities:
- Motivate and lead the Desk Sales/Telesales team to meet and exceed targets.
- Monitor productivity levels and report areas for improvement to the National Desk Based Sales Manager.
- Provide coaching and training to staff on a daily, weekly, and monthly basis on metrics defined by Sales Operations.
- Manage lunch and break rotas to ensure cover across core business hours 09:00-17:30 Mon-Fri.
- Ensure effective management supervision in the sales office during core business hours 09:00-17:30 Mon-Fri.
- Maintain individual performance files for each Desk Sales/Telesales agent with weekly reports on areas of concern, excellence, additional coaching areas, attitude, and standards.
Requirements:
To succeed in this role, you will need:
- 2-3 years experience managing a team in outbound sales.
- Experience in creating and implementing L&D plans.
- Telecoms experience (desirable).
Estimated Salary: £45,000 - £60,000 per annum based on experience.
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