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Customer Service Representative

2 months ago

Monmouth, Monmouthshire, United Kingdom Lidl Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process customer transactions accurately and efficiently, handling cash, card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products, suggesting sales, and providing product information to customers.
What We Offer

As a Customer Assistant at Lidl, you will enjoy a competitive hourly rate of £12.40, a 20-30 hour contract, and 30-35 days' holiday (pro rata). You will also receive a 10% in-store discount and be eligible to join our pension scheme.

We are committed to providing a supportive and inclusive work environment, where you can grow and develop your skills and career. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.