Customer Service Representative

4 weeks ago


Monmouth, Monmouthshire, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs
  • Process customer transactions, handle cash and operate a till
  • Participate in visual merchandising and store displays to promote products and drive sales

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development
  • A supportive and collaborative team environment

Requirements

  • Experience working in a fast-paced retail environment
  • Excellent customer service skills and a positive attitude
  • Ability to work flexible hours, including evenings and weekends
  • Basic math skills and ability to handle cash
  • Ability to lift and move stock as required

Why Join Lidl?

Lidl is a dynamic and growing company that offers a range of opportunities for career development and growth. As a Customer Assistant, you will be part of a supportive and collaborative team that is dedicated to providing exceptional customer service and driving sales.



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