Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
- Restock shelves, maintain store displays, and ensure a clean and organized store environment
- Work collaboratively with colleagues to achieve sales targets and meet customer needs
- Process customer transactions, handle cash and operate a till
- Participate in visual merchandising and store displays to promote products and drive sales
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career progression and professional development
- A supportive and collaborative team environment
Requirements
- Experience working in a fast-paced retail environment
- Excellent customer service skills and a positive attitude
- Ability to work flexible hours, including evenings and weekends
- Basic math skills and ability to handle cash
- Ability to lift and move stock as required
Why Join Lidl?
Lidl is a dynamic and growing company that offers a range of opportunities for career development and growth. As a Customer Assistant, you will be part of a supportive and collaborative team that is dedicated to providing exceptional customer service and driving sales.
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