Costa Coffee Drive Thru Manager

3 weeks ago


Monmouth, Monmouthshire, United Kingdom Roadchef Full time
Costa Coffee Drive Thru Manager Opportunity

We are seeking a passionate and experienced Costa Coffee Drive Thru Manager to lead our team at Magor Motorway Services. As a manager, you will be responsible for ensuring smooth daily operations, driving sales, and fostering a positive and productive work environment.

About the Role
  • Team Leadership: Recruit, train, and mentor a high-performing team, fostering a collaborative and motivated environment.
  • Customer Service: Ensure every customer receives exceptional service, creating memorable coffee experiences.
  • Operational Excellence: Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
  • Sales and Marketing: Develop and implement strategies to drive sales and increase store profitability.
  • Financial Management: Manage budgets, monitor financial performance, and report on key metrics.
  • Brand Ambassador: Uphold Costa Coffee's brand values and ensure the store represents our commitment to quality and excellence.

Requirements
  • Leadership Skills: Proven ability to lead, inspire, and develop a team.
  • Customer Focus: Strong commitment to delivering exceptional customer service.
  • Operational Knowledge: Proficient in managing day-to-day operations, including stock, scheduling, and financial reporting.
  • Communication Skills: Excellent interpersonal and communication skills.
  • Problem-Solving: Strong organisational and problem-solving abilities.
  • Flexibility: Willingness to work flexible hours, including weekends and holidays.

About Us
Roadchef is a proud franchisee of Costa Coffee, one of the world's largest and most loved coffee brands. We provide a welcoming atmosphere for our customers and a supportive, dynamic workplace for our team members. We are an equal opportunity employer and celebrate diversity, committed to creating an inclusive environment for all employees.

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