Customer Experience Associate

3 weeks ago


Monmouth, Monmouthshire, United Kingdom Roadchef Full time
Hotel Team Member

Roadchef is seeking a dedicated and customer-focused Hotel Team Member to join their team at their Motorway Service location.

As a Hotel Team Member, you will play a vital role in providing exceptional customer service, ensuring that every guest has a comfortable and enjoyable stay.

To be successful in this role, you will ideally have experience working in a hotel, lodge, or domestic environment, with a passion for delivering outstanding customer experiences.

Don't worry if you're new to the catering industry - we provide comprehensive training to help you excel in your role and achieve your career goals.

Roadchef is committed to investing in their people, with a focus on providing opportunities for growth and development.

We offer a range of benefits, including:

  • 1 meal per shift
  • Up to 70% discount on food and beverages at all Roadchef sites
  • A cash bonus for successful referrals
  • Discounts on high street and online stores through our Hapi app
  • Free parking on site
  • Contributory pension after 3 months
  • Access to occupational health support
  • Employee assistance program
  • Mental health first aiders
  • Opportunities for career development and progression

We're proud to be one of the top 25 Best Big Companies to work for 2023 and hold the Platinum Investors in People accreditation.

Join us and become part of a team that values people and provides opportunities for growth and development.



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