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Customer Service Representative

2 months ago

Monmouth, Monmouthshire, United Kingdom Lidl in Deutschland Full time

About the Role

Lidl is seeking a Customer Assistant to join our team in Deutschland. As a key member of our store team, you will provide exceptional customer service, maintain a clean and organized store environment, and work closely with colleagues to ensure seamless store operations.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues promptly
  • Restock shelves, maintain store displays, and ensure a visually appealing store environment
  • Process customer transactions, handle cash and credit payments, and operate a cash register
  • Work collaboratively with colleagues to achieve sales targets and maintain store standards
  • Participate in daily store meetings and contribute to maintaining a positive store culture

Benefits

  • Competitive hourly pay rate based on equal opportunity and pay structures
  • Additional £2.00 per hour for bank holidays and £3.50 per hour for nights
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development

Requirements

  • Experience working in a fast-paced retail environment
  • Excellent customer service skills and ability to work effectively with colleagues
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
  • Positive attitude, enthusiasm, and commitment to providing exceptional customer service