Customer Service Specialist

4 weeks ago


Monmouth, Monmouthshire, United Kingdom Costa Coffee Full time

About Costa Coffee

We are a leading international coffee shop chain dedicated to serving high-quality drinks and food in a welcoming environment.

As a Barista, you will be responsible for crafting exceptional beverages and delivering outstanding customer service. Our competitive hourly rate is £12.00-13.00, dependent on location, making this an excellent opportunity for those seeking a stable income.

Your Key Responsibilities

  • Pour passion into perfect drinks and engage with customers to create a memorable experience.
  • Maintain a clean and tidy store environment that meets our high standards.
  • Collaborate with colleagues to drive store excellence and achieve sales targets.
  • Develop your skills through ongoing training and learning initiatives.

The Ideal Candidate

  • A multi-skilled individual with excellent communication and problem-solving abilities.
  • A team player who is eager to contribute to a dynamic work environment and support their colleagues.
  • A commitment to delivering exceptional customer service and exceeding expectations.

Our Benefits Package

  • A competitive hourly rate of £12.00-13.00, dependent on location.
  • Access to the Coca-Cola share scheme with matched contributions.
  • 50% discount on food and drinks in Costa-owned stores.
  • A smart pension matched up to 10%.


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