Ticketing Team Lead

3 days ago


Portsmouth, Portsmouth, United Kingdom First Rail Full time

As a Ticketing Team Lead at First Rail, you'll oversee the Ticket Gates and ensure our customers have the correct tickets for their journeys. This is an exciting opportunity for individuals who enjoy working in a team environment and can lead by example.

About the Role:

Your key responsibilities will include:

  • Managing the Ticket Gates and overseeing customer interactions;
  • Directing customers during disruptions and maintaining their safety;
  • Maintaining a clean and safe station environment.

We estimate this role will pay around £30,000-£40,000 per annum, depending on your experience. In addition to your salary, you'll benefit from:

  • Free travel on First Rail services;
  • Free leisure travel for spouse/partner and dependants;
  • Discounts on other train operating companies;
  • Ongoing training and development opportunities;
  • A comprehensive pension scheme;
  • Exclusive discounts on various products and services.

We value diversity and inclusivity at First Rail and strive to create a workplace where everyone feels welcome and valued.



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