Senior IT Support Specialist

2 days ago


Portsmouth, Portsmouth, United Kingdom Computappoint Full time £33,000
About the Role
We are currently looking for a seasoned IT professional to join our team as Team Lead for our Level 1 IT support team.

This exciting opportunity involves taking on a leadership role, overseeing the daily operations of the team, and ensuring that customer support is delivered to the highest standard.

The ideal candidate will possess excellent communication skills, be able to work effectively under pressure, and have a strong understanding of IT systems and processes.

Responsibilities include managing ticket quality, leading a team of technical staff, participating in delivery of ticket quality reviews, and performing various team management duties.

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