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Business Operations Coordinator

1 month ago

Bamber Bridge, Lancashire, United Kingdom Lancashire County Council Full time
Job Title: Business Support Officer

Join Lancashire County Council as a Business Support Officer and play a vital role in the Highways District Lead Team.

About the Role

This is a full-time position working 37 hours per week, Monday to Friday. You will support the established operational highways team and manager, working closely with staff, managers, and customers in a fast-paced environment.

Key Responsibilities
  • Manage the team's mailbox, ensuring timely responses to enquiries within a 48-hour service level agreement.
  • Update and extract information from systems, as required.
  • Assist with the collection and collation of information relevant to the Service.
  • Provide business support for meetings, including arranging dates, room bookings, and preparing agendas.
  • Respond to and resolve enquiries, received via telephone, face-to-face, email, and other channels.
  • Manage your own workload to meet required deadlines.
  • Maintain electronic records and filing systems.
  • Liaise with external and internal customers.
  • Print and scan documents.
  • Handle incoming and outgoing communication.
What We Offer

Lancashire County Council offers a range of benefits, which can be found on the LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.