IT Applications Trainer and Analyst

4 weeks ago


Bamber Bridge, Lancashire, United Kingdom Forbes Solicitors Full time

Forbes Solicitors is seeking an experienced IT professional to fill the role of IT Applications Trainer and Analyst. This position plays a crucial role in ensuring that the firm's IT applications and business processes are fully optimized to meet operational needs and strategic objectives.

Key Responsibilities:
  • Deliver comprehensive training to end-users on IT systems and applications.
  • Support the development and customization of workflows and business processes.
  • Drive continuous improvement in how applications are utilized across the firm.
  • Collaborate with various departments to identify inefficiencies and suggest enhancements.
  • Provide hands-on support during system upgrades, application rollouts, and the implementation of new workflows.

The successful candidate will have a strong background in IT application support, management, or training, including experience with enterprise applications such as Office 365, PMS, CMS, CRM, ERP, and QMS. Proven experience in developing workflows, data capture, and process enhancements within case management or similar systems is also essential.

Benefits include a competitive salary, 33 days annual leave, including bank holidays, annual leave purchase scheme, bonus scheme, ongoing training and development opportunities, company pension scheme, service awards, employee discounts, healthcare benefits, and recruitment and legal department referral bonuses.



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