Service Delivery Manager

1 week ago


Leeds, Leeds, United Kingdom Permanent Futures Full time
About the Position

We are looking for a highly skilled Service Delivery Manager to join our team at Permanent Futures. As a key member of our service department, you will be responsible for managing customer relationships, delivering high-quality service experiences, and driving business growth.

The ideal candidate will have a strong background in customer-facing roles, with excellent communication and organisational skills. You will be responsible for providing regular project updates to customers, ensuring timely delivery of services, and maintaining positive relationships with internal stakeholders.

Key Accountabilities
  • Developing and implementing effective service strategies to meet customer needs
  • Managing customer expectations and resolving service-related issues
  • Collaborating with internal teams to ensure seamless service delivery
  • Maintaining accurate records and reports to track service performance

Estimated Salary: £45,000 - £60,000 per annum



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