IT Service Delivery Manager
2 days ago
The Service Delivery Manager plays a crucial role in ensuring the smooth operation of end-to-end service delivery, guaranteeing incident and problem resolution, knowledge management, maintenance, and change management adhere to agreed processes and response times.
This key position involves managing customer relationships, creating and delivering monthly service reports, and identifying opportunities for service improvements. As a single point of contact for client customer engagements, the manager is responsible for serving as a liaison between the company and its clients, ensuring timely creation and delivery of accurate monthly service reports.
The ideal candidate will possess strong analytical and problem-solving skills, technical aptitude, and excellent communication and negotiation skills. They must also have the ability to prioritize and escalate customer issues appropriately and demonstrate a customer-first mindset with service excellence as a core value.
Salary: $100,000 - $140,000 per annum, depending on experience.
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Professional Delivery Specialist
9 hours ago
Leeds, Leeds, United Kingdom DX Delivery Full timeJob Summary: We are seeking a highly skilled 7.5T/C1 Driver to join our team at DX Delivery. As a key member of our logistics operation, you will be responsible for delivering exceptional customer service while ensuring the safe transportation of goods.About DX Delivery: Our company is a leading independent parcel, mail, and logistics services provider...
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Technical Service Delivery Manager
2 days ago
Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full timeAbout the RoleFruition IT Resources Limited seeks an experienced Technical Service Delivery Manager to lead our technical support team in delivering exceptional customer experiences.This role requires a proven track record of leading technical support teams and driving continuous improvement, innovation, and customer satisfaction.Main...
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Freight Delivery Specialist
4 hours ago
Leeds, Leeds, United Kingdom DX Delivery Full timeJob Title: Freight Delivery SpecialistEstimated Salary: £28,000 - £32,000 per annum (dependent on experience)About DX Delivery: At DX Delivery, we are committed to delivering exceptional customer service and providing a safe and reliable logistics solution. As a key member of our team, you will play a vital role in ensuring the smooth delivery of parcels...
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Infrastructure Services Delivery Manager
3 days ago
Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full timeCloud Engineer Job DescriptionFruition IT Resources Limited is seeking a skilled Azure engineer to join our team as an Infrastructure Services Delivery Manager.Key Responsibilities:Lead the design, build, and deployment of cloud-hosted services.Work closely with cross-functional teams to deliver projects that align with the organization's strategic...
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Delivery Vehicle Operator
5 days ago
Leeds, Leeds, United Kingdom DX Delivery Full timeWe are currently seeking an experienced 7.5T Driver to join our team at DX Delivery. As a key member of our team, you will be responsible for delivering parcels safely to customers, working closely with other drivers and support staff to ensure seamless operations.Job Requirements:A valid HGV license with CPC qualification.Previous experience driving a 7.5t...
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7.5T Drivers for Customer-Centric Deliveries
8 hours ago
Leeds, Leeds, United Kingdom DX Delivery Full timeWe are a leading independent parcel, mail, and logistics services company operating throughout the UK and Ireland. Our brand is built on delivering exceptional customer service and our values drive how we work every day. As a 7.5T driver at DX Delivery, you will be part of a team that strives to develop and promote from within, providing opportunities for...
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7.5T HGV Driver
24 hours ago
Leeds, Leeds, United Kingdom DX Delivery Full timeAre you a motivated and experienced 7.5T HGV Driver looking for a new challenge?DX Delivery is seeking a skilled driver to join our team in delivering exceptional customer service as part of a multi-drop delivery route.We offer a competitive salary of £28,000-£35,000 per annum, depending on experience, plus benefits such as company-funded health cash plan,...
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Service Delivery Manager
3 days ago
Leeds, Leeds, United Kingdom Tomgandhi Consulting Ltd Full time**Job Title:** Service Delivery Manager**Location:** West Yorkshire, UKWe are seeking an experienced Service Delivery Manager to join our team at Tomgandhi Consulting Ltd. As a key member of our delivery team, you will be responsible for leading the delivery of high-quality solutions that meet our clients' needs.The ideal candidate will have a strong...
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Service Delivery Manager
5 days ago
Leeds, Leeds, United Kingdom Netcompany UK Limited Full timeJob OverviewWe are seeking an experienced Service Delivery Manager to join our team at Netcompany UK Limited. As a key member of our Service Management Practice, you will be responsible for driving forward our delivery capability and delivering optimum solutions to our clients.About the RoleThis is an exciting opportunity to work with a leading provider of...
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Service Desk Manager
3 days ago
Leeds, Leeds, United Kingdom Fruition IT Full time £40,000Role Summary:We are looking for an accomplished Customer Support Manager to lead our technical support team and spearhead customer experience initiatives. As a seasoned professional, you will leverage your expertise to drive process improvements and develop innovative solutions that enhance efficiency and customer satisfaction.Responsibilities:Oversight of...
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Service Delivery Manager
2 days ago
Leeds, Leeds, United Kingdom ZipRecruiter Full timeJob DescriptionThe role of the Service Delivery Manager is crucial in ensuring exceptional service delivery to clients and customers. This position oversees the end-to-end service, including incident and problem resolution, knowledge management, maintenance, and change management.Key responsibilities include:Serving as a single point of contact for client...
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IT Service Delivery Manager
2 days ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeInterface Recruitment UK Job OpportunityJob Description:This position requires a skilled Service Delivery Manager to oversee a team of technicians and third-party vendors. The role involves managing circa 2 permanent IT technicians and matrix-managing other permanent and third-party staff.Key Responsibilities:Strategic Leadership: Drive a proactive approach...
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Service Delivery Manager
2 weeks ago
Leeds, Leeds, United Kingdom 4Recruitment Services Full timeAbout the JobAs a Service Delivery Manager at 4Recruitment Services, you will oversee the delivery of building safety services. Your responsibilities will include managing a team of building safety technical specialists and providing line management.You will also be responsible for guiding resident engagement efforts, helping residents understand safety...
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Service Delivery Manager
4 weeks ago
Leeds, Leeds, United Kingdom CV-Library Full timeAbout the Role:This is a challenging opportunity to lead a charity centre offering crucial support services. As Service Delivery Manager, you will be responsible for ensuring the delivery of impactful services, management of diverse contracts, and cultivation of strong partnerships.Key Responsibilities include:Managing day-to-day operations, ensuring...
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Service Delivery Manager
5 days ago
Leeds, Leeds, United Kingdom CV-Library Full timeJob OverviewWe are seeking a highly skilled Service Delivery Manager to join our team at CV-Library in Leeds, West Yorkshire. As an Engineering Service Manager, you will be responsible for leading a field service team and driving excellence in service delivery.Key Responsibilities:Team Leadership: Leading a team of 20-25 engineers and supervisors, conducting...
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Service Delivery Manager
2 weeks ago
Leeds, Leeds, United Kingdom Office Angels Full timeAs a Service Delivery Manager at Office Angels, you will be responsible for leading the delivery of exceptional customer experiences and driving employee development for a leading retail organisation based in Leeds.About the Position:Lead quality excellence by analysing data and producing reports to drive improvement in service delivery.Design and implement...
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Service Delivery Manager
5 days ago
Leeds, Leeds, United Kingdom POST recruitment Full timeSalary: Up to £36,500 per annumAbout the Job:We are seeking an experienced Service Delivery Manager to lead our charity centre in Leeds City Centre. This pivotal role ensures the delivery of impactful services, management of diverse contracts, and cultivation of strong partnerships.Responsibilities:Oversee daily operations, guaranteeing exceptional service...
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Infrastructure Delivery Director
1 week ago
Leeds, Leeds, United Kingdom Service Care Solutions Full timeJob Description:The role of Capital Delivery Manager at Service Care Solutions is a critical position that requires an experienced professional to lead and manage land and commercial negotiations for live projects within the public sector environment. As a key member of the team, you will be responsible for providing intelligent lead advice on operational,...
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Head of Capital Delivery
5 days ago
Leeds, Leeds, United Kingdom Service Care Solutions Full timeWe are currently recruiting for a Head of Capital Delivery to join our team at Service Care Solutions. As a key member of our leadership team, you will be responsible for developing and implementing business strategies, leading project teams, and ensuring the delivery of high-quality results.Key responsibilities include:Developing and implementing business...
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Service Delivery Manager
4 weeks ago
Leeds, Leeds, United Kingdom Mercury Hampton Full timeAbout the RoleOur company is seeking an experienced Field Service Supervisor to join our team at Mercury Hampton. In this role, you will be responsible for overseeing our on-site service operations and ensuring the delivery of exceptional service to our clients.The ideal candidate will have a strong background in field service management or a related field,...