Retail Store Operations Manager

23 hours ago


Reading, Reading, United Kingdom Schuh Edinburgh Full time

At Schuh, we are committed to delivering exceptional shopping experiences on the high street. As a Retail Deputy Store Manager, you will play a key role in leading our team to achieve this goal.

About the Role

This is a fast-paced and varied position where no two days are the same. You will be responsible for coaching and developing your team to exceed every expectation, leading by example, and nurturing a culture of delivering exceptional customer service.

You will also be responsible for recruiting and training new talent, setting goals, achieving targets, and driving KPIs. Additionally, you will strive for operational excellence, celebrate achievements, and promote the Schuh brand through our core service values.

As part of our store team, you will have the opportunity to create exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines. You will also adhere to company policies and guidelines.

About You

We are looking for an enthusiastic, ambitious, and optimistic individual who is passionate about retail/customer service/footwear. You should be prepared to work hard and lead from the front, motivating the team around you.

You will have a keen eye for detail and commerciality, with a proven track record of leadership. Your personal values should align with our company values.

Benefits include up to 40% product discount, 29 days holiday (including bank holidays), birthday off to celebrate, annual 100% discount once a year up to £75/€85 for shoes to wear to work, Perk platform for hundreds of discounts, stream wages as you earn them, employee assistance programme, auto-enrolled pension scheme, relocation assistance, and ability to unlock monthly monetary incentive based on store performance.



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