Retail Operations Supervisor

1 day ago


Reading, Reading, United Kingdom TOPPS TILES Full time

Are you looking for a challenging and rewarding career opportunity in retail management? Look no further than Topps Tiles

About Us

We're a leading home improvement retailer with a passion for delivering outstanding customer service and value. Our stores offer a wide range of products and services, from tiles and flooring to kitchens and bathrooms.

Our Values:

  • Great choice - we offer customers a wide range of products and services to suit their needs.
  • Outstanding value - we strive to deliver exceptional quality at affordable prices.
  • Market leading customer service - we're committed to providing an unbeatable shopping experience.

Job Description:

We're seeking a Retail Operations Supervisor to join our team. As a key member of our retail operations team, you'll play a vital role in driving sales growth, managing store performance, and developing high-performing teams.

Key Responsibilities:

  • Manage day-to-day store operations, ensuring excellent customer service and a seamless shopping experience.
  • Lead by example, demonstrating Topps Tiles' values and behaviours, and promoting a culture of excellence.
  • Develop and implement sales strategies to drive business growth and meet targets.
  • Mentor and coach store staff to achieve their full potential.

What We Offer:

  • A competitive salary of £45,000 - £55,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment with regular feedback and coaching.
  • The chance to be part of a market-leading business with exciting plans for the future.


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