Boutique Retail Supervisor

3 weeks ago


Reading, Reading, United Kingdom Jo Malone London Full time
Job Description: Boutique Manager

We are seeking a highly motivated and experienced Boutique Manager to lead our team at Jo Malone London in Reading. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our boutique.

The ideal candidate will have a proven track record in retail management, with experience in leading high-performing teams, managing budgets, and implementing strategic initiatives. They will also possess excellent communication, coaching, and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Lead and motivate a high-performing team of sales associates and managers
  • Develop and implement sales strategies and action plans to drive sales growth and improve customer satisfaction
  • Ensure operational excellence by maintaining high standards of store appearance, product knowledge, and customer service
  • Manage budgets and resources to achieve sales targets and customer satisfaction goals

Requirements:

  • Minimum 3 years of retail management experience
  • Proven track record of sales growth and customer satisfaction improvement
  • Excellent leadership, communication, and coaching skills
  • Ability to work effectively in a fast-paced environment
  • Degree in Business Administration or related field

What We Offer:

  • A competitive salary of £60,000 - £70,000 per annum
  • A comprehensive benefits package, including health insurance, pension scheme, and generous holiday allowance
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A dynamic and supportive work environment that fosters innovation and creativity

About Us:

Jo Malone London is a luxury fragrance brand that offers a range of high-quality products, from perfumes and candles to home fragrances and skincare. We are committed to providing exceptional customer experiences and fostering a culture of inclusivity and respect.



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