Store Manager
3 weeks ago
We are seeking a highly motivated and experienced Store Manager to join our team at Jo Malone London in Reading. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our boutique.
The ideal candidate will have a proven track record in retail management, with experience in leading high-performing teams, managing budgets, and implementing strategic initiatives. They will also possess excellent communication, coaching, and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Recruit, train, and develop a talented team of sales associates and managers
- Drive sales growth through effective merchandising, visual displays, and customer engagement
- Ensure operational excellence by maintaining high standards of store appearance, product knowledge, and customer service
- Analyze sales data and market trends to inform business decisions
- Maintain a safe and inclusive working environment that promotes diversity and respect
Requirements:
- Minimum 2 years of retail management experience
- Proven track record of sales growth and customer satisfaction improvement
- Excellent leadership, communication, and coaching skills
- Ability to work effectively in a fast-paced environment
- Degree in Business Administration or related field
What We Offer:
- A competitive salary of £45,000 - £55,000 per annum
- A comprehensive benefits package, including health insurance, pension scheme, and generous holiday allowance
- Ongoing training and development opportunities to enhance your skills and career prospects
- A dynamic and supportive work environment that fosters innovation and creativity
About Us:
Jo Malone London is a luxury fragrance brand that offers a range of high-quality products, from perfumes and candles to home fragrances and skincare. We are committed to providing exceptional customer experiences and fostering a culture of inclusivity and respect.
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