Finance Operations Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Complaints Administrator to join our team in Northwest London. As a key member of our operations team, you will play a vital role in ensuring the smooth operation of our projects through effective communication and management of various administrative tasks.
Key Responsibilities:
* Manage and develop multiple project trackers to accurately reflect the status of ongoing projects.
* Maintain frequent communication with site management to ensure project trackers are up to date.
* Create and maintain various data streams within in-house systems and databases for accurate reporting and analysis.
* Provide first-line support for inquiries and complaints, ensuring timely and effective resolutions.
* Perform general administrative duties as required by the contract to support team operations.
Requirements:
* Proficient in computer applications, particularly Excel and project tracking tools.
* Experience in construction, social housing, or maintenance preferred but not essential.
* Background in complaints management, planning, logistics, or similar fields is advantageous.
What We Offer:
* Competitive salary with performance-related reviews.
* Opportunities for growth and advancement within the team.
* Extensive corporate benefits, including a pension plan and health and wellness programs.
* A robust range of learning and development activities to support your career progression.
* Industry-leading family leave benefits, including 26 weeks of fully paid maternity leave and 12 weeks of fully paid paternity leave.
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