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Showroom and Account Executive

2 months ago

London, Greater London, United Kingdom Sanderson Design Group plc. Full time
Job Title: Showroom & Account Executive

We are seeking a highly motivated and experienced Showroom & Account Executive to join our team at Sanderson Design Group plc.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service, maintaining an outstanding presentation of our brands, and implementing sales strategies to maximize sales and profitability.

Key Responsibilities:

  • Showroom Responsibilities:
  • Maintain an exceptional presentation of our brands at all times
  • Ensure all brands are fully and appropriately represented to an excellent standard within the showroom
  • Develop and maintain first-class knowledge of our brands, products, and services
  • Provide visual assets and mood boards to communicate design schemes and confirm orders with clients
  • Follow up on all design appointments with visual assets, quantities, costs, and lead times
  • Proactively source products for customers as required and operate an efficient sampling service
  • Acknowledge and assist existing customers while gathering new leads
  • Provide support and liaise professionally with office-based colleagues and Brand Development Managers
  • Use CRM and WG360 where appropriate
  • Assist in the planning and execution of showroom events
  • Have an active role in all showroom meetings, offering feedback on competitor and customer activity, new collections, and possible opportunities for the showroom
  • Account Executive Responsibilities:
  • Implement the sales strategy with a selection of existing customers to maximize sales and profitability
  • Provide sampling and patterning to existing customer base for all new launches and when required
  • Work closely with Business Development Managers to maximize sales with their customers
  • Deliver exceptional service on a portfolio of customer accounts
  • Operate as the lead point of contact for any matters specific to the customers
  • Engage in project management duties
  • Deliver product presentations virtually to customers
  • Deliver sales strategies to customers via phone, virtually, or in person
  • Work to KPIs and key targets
  • Attend meetings with customers onsite
  • Negotiate sales and agreements to maximize profit
  • Clearly communicate the progress of initiatives to management
  • Forecast and track key account metrics, e.g., quarterly sales results and annual forecasts
  • Feedback all suggestions for improvement and market research to management

Requirements:

  • Educated to GCSE A-C level as a minimum and/or equivalent
  • Ideally BSc/BA in Business Administration, Finance, or relevant field and/or equivalent
  • Formal sales training would be a strong advantage but not essential
  • A passion for our brands and products and knowledge of Interior Design
  • Excellent interpersonal communication and presentation skills
  • Excellent written communication skills, sound administration ability
  • Strong verbal communication skills with confidence in dealing with clients at all levels
  • Highly self-motivated individual, self-driven, results-oriented with a positive outlook
  • Able to prioritize and work under pressure; efficiently and accurately
  • Good negotiation skills
  • Demonstrable ability to present, influence, and communicate effectively at all levels of the business
  • Self-driven, results-oriented with a positive outlook
  • Strong analytical and numerical skills
  • Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel, and PowerPoint

About Us:

Sanderson Design Group plc is an international luxury interior furnishings company that designs, manufactures, and markets wallpapers and fabrics together with a wide range of ancillary interior products.

We are a collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group plc we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks.

Our purpose is 'To bring the Beautiful into People's Homes and Lives'. This has defined and shaped our brands since our very earliest days.