Key Client Management Lead

1 day ago


Plymouth, Plymouth, United Kingdom Austin Fraser Full time
Job Description

We are seeking an experienced Sales and Customer Service professional to join our team as a Key Client Management Lead. This is a full-time role that requires strong leadership skills, excellent communication abilities, and the confidence to work professionally with senior decision-makers.

The ideal candidate will have a proven track record in sales and customer service, with experience in managing high-spending clients and building strong relationships. They will be able to self-manage a demanding workload, remain focused on tasks, and act as an effective team player with drive, energy, and passion to motivate themselves and others.

The Key Client Management Lead will be responsible for leading a team of Key Client Managers, designing and planning business development activities, developing and implementing strategies to identify and secure growth with key clients, and monitoring market trends and competitor activities.

They will also be responsible for preparing and presenting regular reports on key client activities and outcomes to senior management, conducting regular 1-2-1 meetings with team members, and providing coaching and feedback to help develop team members.

This role offers a competitive salary of £50,000 - £65,000 per annum, depending on experience, and benefits including a generous bonus scheme, pension plan, and opportunities for career progression.


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