Director of Operational Excellence
7 hours ago
Director of Operational Excellence
About Us:Lefar Group Limited is committed to delivering exceptional guest experiences and operational excellence through our dedication to innovation, quality, and customer satisfaction.
Job Summary:We are seeking an accomplished Director of Operational Excellence to join our hotel's leadership team, responsible for driving operational improvements, enhancing guest satisfaction, and supporting business growth.
Key Responsibilities:- Develop and implement operational strategies to drive business growth and improve efficiency
- Lead process improvement initiatives to enhance guest satisfaction and reduce costs
- Collaborate with department heads to ensure seamless day-to-day operations
- Monitor and report on KPIs to inform decision-making and drive improvement initiatives
- Foster strong relationships with internal and external stakeholders
- Master's degree in Hospitality Management or a related field
- Minimum 7 years of experience in a similar role within the hospitality industry
- Proven track record of driving operational improvements and enhancing guest satisfaction
- Exceptional leadership and interpersonal skills
- Ability to drive change and implement new ideas
The estimated salary for this position is $120,000 - $150,000 per year, based on qualifications and experience.
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