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Operational Excellence Lead

2 months ago


Croydon, Greater London, United Kingdom ENGINEERINGUK Full time

We are seeking a highly skilled Senior Operations Director to join our team in South London. In this role, you will be responsible for leading our Maintenance Division and driving operational excellence.

Key Responsibilities:

  • Lead the division with an operational and commercial mindset, ensuring the team is aware of contract obligations and how they can influence profitability at all times.
  • Ensure that all projects are set up with company governance maximised, production control in place, and productivity regularly monitored.
  • Work and develop relationships with all key clients to allow each contract to run in accordance with the brief and the clients' high expectations. Attend all client progress meetings giving feedback, progress, and all KPI data as requested.
  • Procure work by maintaining and developing contacts in the industry, as well as having direct involvement in the strategic thinking applied to the Unit's tenders.
  • Work with all key supply chain partners ensuring all Operating Framework compliance details are in place before the commencement of any projects.
  • Monitor and approve the financial forecasts; ensuring that the best cost planning information is provided.
  • Drive compliance and operating excellence throughout the division at all levels.

About Us:

Wates is a leading family-owned development, building and property maintenance company. We are committed to creating thriving places, protecting nature, and taking action on climate change through collaboration and innovation with our partners.