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Operations Director

1 month ago

Croydon, Greater London, United Kingdom Wates Group Full time

Job Summary

The Operations Manager will be responsible for delivering all contracts to an extremely high standard, maintaining KPIs and Health & Safety to the clients' expectations and Wates high standards at all times.

Key Responsibilities

  • Responsible for all regional delivery, building and maintaining an effective and motivated team.
  • Lead the division with an operational and commercial mindset, ensuring the team is aware of contract obligations and how to influence profitability at all times.
  • Ensure that all projects are set up with company governance maximised, production control in place and productivity regularly monitored.
  • Work and develop relationships with all key clients to allow each contract to run in accordance with the brief and the clients' high expectations.
  • Procure work by maintaining and developing contacts in the industry, as well as having direct involvement in the strategic thinking applied to the Unit's tenders.
  • Work with all key supply chain partners ensuring all Operating Framework compliance details are in place before commencement of any projects.
  • Monitor and approve the financial forecasts, ensuring the best cost planning information is provided.
  • Drive compliance and operating excellence throughout the division at all levels.

About the Role

The ideal candidate will be in an operational leadership role and have experience in successfully managing maintenance teams and projects, as well as being accountable for all disciplines from the bidding stage through to handover, within time and budget.

About Wates Group

Wates Group is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, 'reimagining places for people to thrive', and our three promises:

Thriving Places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.

Thriving Planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.

Thriving People – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognised as a Gold Investor in People and as a Disability Confident employer.