Senior IT Support Specialist
21 hours ago
About the Role:
We are seeking an experienced End User Engineer to join our team in Hemel Hempstead. This is a hybrid working role, with 2-3 days a week in office and the rest from home.
The End User Operations Team provides a single point of contact for all internal NEC Employees, offering support and maintenance with IT services. The ideal candidate will be able to troubleshoot and resolve hardware and software issues on desktops, laptops, and mobile devices. Additionally, they should have experience installing, configuring, and maintaining operating systems and software applications, as well as providing user guidance and training on using software applications and systems.
Key Responsibilities:
• Resolve IT support requests via phone, video, email, and in-person interactions
• Troubleshoot and resolve hardware and software issues on various devices
• Install, configure, and maintain operating systems and software applications
• Provide user guidance and training on software applications and systems
• Assist with software installations, updates, and patches
• Maintain accurate records of support requests, resolutions, and hardware/software inventory through Ivanti ISM
• Create and update user guides, knowledge base articles, and documentation as necessary
• Experience troubleshooting Microsoft 365, including understanding steps required to do so
• Knowledge of providing support on Windows 10 and 11
• Ability to prioritize tasks using a ticketing system (Ivanti ISM)
• Senior stakeholder management experience, including prioritization
• Capability to troubleshoot meeting room devices quickly and effectively
• Experience supporting VPNs and antivirus software
• Eligible for UK Security Clearance
Desirable Skills:
• Experience working with InTune
• Understanding of PowerShell
• Windows or Microsoft Certification would be advantageous
Benefits:
We offer an excellent benefits package, including an above-average pension scheme. Our package includes:
• Private medical cover funded by NEC for employees, with the option to add family members at an additional cost
• 25 days paid holiday, with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC, with the option to increase coverage at an additional cost
• A group pension plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit individual needs
• Free access to LinkedIn Learning for all colleagues
Additional Information:
Candidates must demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.
-
Care Support Specialist
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Home Instead Senior Care Full timeJob Title: Care Support SpecialistWe are seeking a compassionate and caring individual to join our team as a Care Support Specialist. As a Care Support Specialist, you will play a vital role in providing essential care and support to individuals in need within their homes.Responsibilities:Providing emotional support and companionship to clientsAssisting...
-
Senior IT Support Specialist
20 hours ago
Hemel Hempstead, Hertfordshire, United Kingdom NHS Professionals Full timeNHS Professionals is a leading provider of flexible staffing solutions to the NHS. We are currently seeking a Senior IT Support Specialist to join our team on a 12-month fixed term contract.About the RoleThis is an exciting opportunity to work with a dynamic and forward-thinking organization that is committed to delivering high-quality services to the NHS....
-
Hemel Hempstead, Hertfordshire, United Kingdom Smiths Detection Full timeJob SummaryWe are seeking a highly skilled Senior CAD and PDM Systems Support Specialist to join our team at Smiths Detection. As a key member of our engineering department, you will be responsible for providing administrative support for our CAD and PDM systems, including user creation and access controls. This is an excellent opportunity to work with...
-
Senior Cyber Security Specialist
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Sanderson Government & Defence Full timeSenior Cyber Security SpecialistWe are seeking a Senior Cyber Security Specialist to join our team at Sanderson Government & Defence. The successful candidate will be responsible for supporting the maturity of our Security Operations Centre (SOC) and delivering an efficient and effective service to our clients.Key responsibilities include:Experience with...
-
Senior Network Customer Support Specialist
20 hours ago
Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full timeAbout Hamilton Barnes Associates LimitedWe are an innovative telecommunications company that's transforming customer service.Job Title: Senior Network Customer Support SpecialistSalary: Up to £30,000 per annum, with opportunities for promotions and growth.Company OverviewAt Hamilton Barnes Associates Limited, we strive to deliver exceptional customer...
-
HR Business Partner
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Think Specialist Recruitment Full timeWe are seeking an experienced HR Business Partner to join our team at Think Specialist Recruitment. As a key member of our HR division, you will be responsible for delivering comprehensive HR services across multiple sites. Your expertise will be instrumental in shaping the HR strategy and ensuring the smooth operation of our HR functions.### Key...
-
Senior Care Operations Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Walsingham Support Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Care Operations Manager to join our team at Walsingham Support. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our care services and teams, ensuring that the quality of care provided to our service users is of the highest...
-
Senior Care Operations Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Walsingham Support Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Care Operations Manager to join our team at Walsingham Support. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our care services and teams, ensuring that the quality of care provided to our service users is of the highest...
-
Senior Orthotist Specialist
3 days ago
Hemel Hempstead, Hertfordshire, United Kingdom Opcare under Ability Matters Group Full timeWe are seeking experienced Senior Orthotist Specialists to join our dynamic team in London and surrounding areas. The successful candidates will have the opportunity to develop their career and work with a complex clinical case load, presenting exciting opportunities to develop clinical and leadership skillsets.This role will involve working closely with...
-
Senior Support Specialist
5 days ago
Hemel Hempstead, Hertfordshire, United Kingdom CareTech Group Full timeCareTech Community Services Ltd - Opportunity to Make a DifferenceEstimated salary: £11.94 per hourAbout the Role:We are seeking dedicated individuals to join our team as Support Workers. As a Support Worker, you will be responsible for providing practical and emotional care to individuals with various needs, enabling them to lead an ordinary life.Your key...
-
Senior Proteomics Applications Specialist
2 days ago
Hemel Hempstead, Hertfordshire, United Kingdom Lifelancer Full timeThermo Fisher Scientific, a world-leading life sciences company, is seeking an experienced Senior Proteomics Applications Specialist to join our global applications support team.The ideal candidate will have a strong background in proteomics and mass spectrometry, with hands-on experience in LC/Mass Spectrometry workflows and method development. We are...
-
Hemel Hempstead, Hertfordshire, United Kingdom PLATINUM RECRUITMENT CONSULTANCY LIMITED Full time**Role Overview**Platinum Recruitment Consultancy Limited is delighted to work with a leading global pharmaceutical company undergoing rapid growth. Its strength is built on a unique multi-million-pound pioneering product endorsed worldwide by leading clinicians in the field of infertility.The company is seeking an experienced Executive Support Specialist to...
-
Vehicle Sales Support Specialist
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Think Specialist Recruitment Full timeWe are seeking a highly skilled Sales Administrator to join our team in Hemel Hempstead. As a Sales Administrator, you will provide essential support to our field-based account managers, ensuring seamless communication and efficient order processing.The ideal candidate will have experience working in a Sales Admin/Order Processing role with CRM knowledge,...
-
Senior Fire Safety Specialist
23 hours ago
Hemel Hempstead, Hertfordshire, United Kingdom Tersus Consultancy Full timeAbout the RoleTersus Consultancy is seeking a Senior Fire Safety Specialist to join our team. As a Senior Fire Safety Specialist, you will be responsible for leading fire risk assessment projects and providing expert guidance on fire safety compliance.You will need to have a strong background in fire engineering or fire safety, with at least 5 years of...
-
End User Support Specialist
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full timeJob Title: End User Support SpecialistJob Summary: We are seeking an experienced End User Support Specialist to join our team at NEC Software Solutions. As an End User Support Specialist, you will be responsible for providing technical support to our internal employees, troubleshooting hardware and software issues, and ensuring that our IT systems are...
-
Hemel Hempstead, Hertfordshire, United Kingdom Walsingham Support Full timeAbout the Role:We are seeking a dedicated Care Specialist to support adults with learning disabilities, autism, and complex needs in their daily lives. This rewarding role involves providing personalized care, promoting independence, and enabling individuals to reach their full potential.Key Responsibilities:Provide personal care, meal preparation, and...
-
HR Business Partner
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Think Specialist Recruitment Full timeThink Specialist Recruitment is looking for a highly skilled and experienced HR Business Partner to join our team. As a key member of our HR division, you will be responsible for providing strategic HR support to our clients and ensuring the successful delivery of their HR projects. **Key Responsibilities:** Oversee the recruitment and selection process,...
-
IT Support Specialist
18 hours ago
Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full timeCompany Overview:We are a leading software solutions provider, supporting public services and helping them make a world of difference. Our team is passionate about delivering innovative solutions that improve the lives of people everywhere.About Us:We work with governments, hospitals, police forces, housing providers, local authorities, and more. We help...
-
Employee Relations Specialist
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full time**Employee Relations Specialist - Hemel Hempstead**Hays Specialist Recruitment Limited is seeking an experienced Employee Relations Specialist to join their team in Hemel Hempstead. As an Employee Relations Specialist, you will be responsible for driving standardisation and best practices across two locations in key areas of Employee Relations.**Key...
-
Technical Support Specialist
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full timeTechnical Support Specialist PositionWe are seeking a skilled Technical Support Specialist to join our End User Operations Team at NEC Software Solutions. The ideal candidate will be responsible for providing high-quality technical support to our internal employees, ensuring timely resolution of IT issues and maintaining a positive customer service...