Medical Secretary Position
4 days ago
Medical Secretary Role Overview
As a Medical Secretary at Spire Healthcare, you will provide a proficient and professional secretarial service to consultants and act as a point of contact for patient enquiries, offering outstanding customer service at all times.
Key Responsibilities:
- Providing an efficient and timely secretarial service to assigned consultants and any other associated teams.
- Liaising with private and NHS patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner.
- Liaising with insurance companies and other external agencies, as appropriate.
- Production of clinic letters, operation notes and other correspondence.
- Accurate and timely invoicing and payment tracking for insured and self-pay patients.
- Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date.
- Developing good working relationships with consultants, administration teams, nursing staff and all other hospital departments.
- Manage outpatient bookings, where required, ensuring the appointments and clinic process runs smoothly.
- Manage Consultants' theatre diaries.
Requirements:
- Good standard of secondary education with demonstrable literacy and numeracy skills.
- Track record of successful delivering a similar role, with experience in a wide range of administrative or secretarial duties.
- Previous experience in an identical or similar role is essential.
- Excellent interpersonal and communication skills.
- Ability to build and maintain effective working relationships, both internally and externally.
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers.
- Private medical insurance.
- Life assurance.
- Free Car park.
- Free DBS.
Our Values:
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence.
- Doing the right thing.
- Caring is our passion.
- Keeping it simple.
- Delivering on our promises.
- Succeeding and celebrating together.
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
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