Customer Service Manager

3 weeks ago


Lichfield, Staffordshire, United Kingdom Mitchells & Butlers Full time
About the Role

We are seeking a skilled and enthusiastic Part Time Shift Supervisor to join our team at Vintage Inns. As a Shift Supervisor, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure a warm and welcoming experience for our guests.

Key Responsibilities
  • Lead a team of hospitality professionals to deliver exceptional customer service
  • Act as a host, serving guests and confidently lead your team
  • Be a role model for your teams, helping with their training and development
  • Maintain high standards of cleanliness and safety
What We Offer
  • Flexible shifts to fit around you
  • 33% discount across all our brands for you and your loved ones
  • 20% discount off all of our brands for friends and family
  • Wagestream - a financial toolkit to help you manage your finances
  • Free shares and a pension scheme
  • 28 days paid holiday and high-street shopping discounts
Why Work for Us?

At Mitchells & Butlers, we pride ourselves on being a great place to work. We offer a supportive and inclusive environment, with opportunities for career development and growth. Our team members are our greatest asset, and we strive to create a workplace where everyone feels valued and respected.



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