Customer Service Liaison

2 weeks ago


Lichfield, Staffordshire, United Kingdom People Solutions Full time
German Speaking Customer Service Coordinator

People Solutions is seeking a highly skilled German Speaking Customer Service Coordinator to join our team based in Lichfield.

Key Responsibilities:

  • Liaise with customer groups, some of which only speak German as their first language.
  • Provide exceptional customer service and support to ensure customer satisfaction.
  • Work closely with the team to resolve customer queries and issues.
  • Develop and maintain strong relationships with customers to build trust and loyalty.

Benefits:

  • Free parking
  • Canteen
  • Vending machines and break-out area

Requirements:

  • Fluent German language skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills


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