Luxury Sales Consultant Westfield White City
5 days ago
Job Description
Natuzzi is a renowned brand in design and luxury furniture with 60 years of heritage. We distribute our collections worldwide through a global retail network of 700 mono-brand stores.
We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty, and enthusiasm. Our team exceeds expectations every step of the way.
Our products embed the finest spirit of Italian design and unique craftsmanship details of "Made in Italy". We combine beauty and comfort to envelop the senses. As a sales consultant for Natuzzi Italia stores in London, you will be primarily responsible for sales and customer-facing roles.
About the Role
- Achieve Store's sales goals defined by the Store Manager
- Generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business
- Provide support for the development of our Trade & Designer business
Responsibilities:
- Sales Budget
- Achieve Store's sales goals defined by the Store Manager
- Manage each visitor through the application of Brand sales ceremonies
- Welcome and understand the customer's needs to ensure a unique customer experience
- Communicate the Brand values, qualities, and advantages of the product (Story Telling, Product Story)
- Cross Selling / Upselling
- Promote Total Living
- Manages the quotation and follows up with prospects
- Closes the sales process and prepares the reason why for a new customer visit
- Collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM / retargeting strategy
- Guarantee the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions
Requirements:
- Preferably with a background in Interior Design education
- Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands
- Ability to use and promote sales tools to support sales (e.g., creation of renderings)
- Capacity to use Interior Designing Tools
- Experience with a POS system and proficient with MS Office software
Work Details:
- Full Time Work hours
- Westfield White City location
Salary: The estimated salary for this position is £45,000 - £60,000 per year, depending on experience, plus a competitive sales-oriented bonus scheme.
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