Retail Sales Leader
7 hours ago
About Us
At Charles Tyrwhitt, our purpose is to make it easy for men to dress well. We take care of a chap's entire wardrobe, providing stylish solutions for every occasion.
Job Description
- We are seeking an experienced Retail Sales Leader to join our team in Westfield White City.
- The ideal candidate will have previous retail management experience and be able to lead, inspire and motivate others to achieve high standards.
- You will be responsible for driving sales targets, maximising KPI goals, ensuring excellent customer service, and managing operational metrics.
- The role involves training the sales team on CT's service and selling standards, as well as encouraging them to utilise all store and business training tools.
- You will also support the Store Manager in reporting and analysing data, operational and stock responsibilities, staff recruitment and retention, colleague engagement and HR, Health and Safety, and compliance.
Key Responsibilities
- Sales Performance: Drive sales targets, maximise KPI goals, and ensure excellent customer service.
- Team Leadership: Lead, inspire, and motivate the sales team to achieve high standards.
- Training and Development: Train the sales team on CT's service and selling standards, and encourage them to utilise all store and business training tools.
- Operational Management: Support the Store Manager in reporting and analysing data, operational and stock responsibilities, staff recruitment and retention, colleague engagement and HR, Health and Safety, and compliance.
Requirements
- Experience: Previous retail management experience is essential.
- Leadership Skills: Proven ability to lead, inspire, and motivate others to achieve high standards.
- Credentials: Coaching and leadership skills, highly commercial with strong analytical skills, knowledge of systems with a good understanding of Microsoft Office.
- Soft Skills: Strong relationship building skills, stakeholder/customer management, and a proactive approach to work.
What We Offer
- Competitive Salary: A competitive salary package including a quarterly bonus scheme.
- Benefits: Uniform, entrepreneurial environment, access to Staff Discount from your first day, cycle to work scheme, relocation packages, and more.
- Personal Growth: The Tyrwhitt Academy will support your professional development, with product knowledge, customer service, and other training needs.
Salary: £40,000 - £60,000 per annum based on location and experience.
Charles Tyrwhitt is an equal opportunities employer and welcomes applications from diverse candidates.
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