Retail Supervisor

4 days ago


London, Greater London, United Kingdom Pepe Jeans (Retail) Full time
About Pepe Jeans (Retail)

We are a dynamic and inclusive company, making jeans for almost 50 years. Our success is built on having the right people on our team.

As a retail leader at Pepe Jeans, you will be part of an inspiring and diverse environment where everyone plays a vital role. We value talent, creativity, and the ability to think outside the box, making our workplace exciting and challenging.

Job Overview

We are looking for a Retail Supervisor to join our Carnaby Street store team. As a key member of our team, you will contribute to achieving store objectives through effective sales skills and customer service while promoting our brand image.

Key Responsibilities

Customer Service:

  • Resolve customer inquiries and exceed expectations in-store.
  • Serve multiple clients using standard procedures.
  • Manage transactions at the cash register with precision and efficiency.
  • Demonstrate a complete knowledge of our products.

Sales:

  • Reach personal/store sales goals considering store KPIs.

Store Image:

  • Maintain the store according to our brand image.
  • Keep the stockroom and accessories room organized.
  • Minimize stock loss.
  • Replenish stock in a timely manner.

Professional Behavior:

  • Comply with our dress code policy.
  • Participate in informative and staff meetings.
  • Develop and maintain good working relationships with colleagues.
  • Train and advise other staff members.
  • Follow health and safety guidelines.
  • Be a brand ambassador.

Store Management:

  • Open and close the store as necessary.
  • Manage administrative tasks.
What We Offer

You can expect:

  • A stylish and professional uniform provided by the company.
  • A staff discount across all AWWG brands in Europe.
  • A monthly commission system where your earnings increase with sales performance.
  • Career growth opportunities within the company, including retail-to-corporate roles.
  • Access to Perkbox, an exclusive platform offering various perks and discounts.
  • Life assurance.

We also offer additional benefits such as team building activities, cost-effective commuting options, free courses, and invitations to exclusive events in collaboration with our brand partners.

Requirements

We are seeking a candidate with:

  • At least 2 years of experience in the retail sector.
  • A training cycle completed.
  • Proficiency in English (C1 level).
Expected Skills

We look for a candidate with:

  • Adaptability and flexibility.
  • Results-driven attitude.
  • Negotiation and influence skills.
  • Analytical thinking.
  • Team leadership abilities.

Estimated Salary: £30,000 - £35,000 per year.


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