Hackett London Retail Store Supervisor

2 days ago


London, Greater London, United Kingdom Hackett London (Retail) Full time

Hackett London, a renowned retail brand, is seeking an exceptional Store Supervisor to join its team in London.

The ideal candidate will possess excellent sales skills and customer service expertise, with a strong ability to promote the brand image. If you are a driven individual who excels in creating a memorable shopping experience, we encourage you to apply for this exciting opportunity.

About Hackett London

Hackett London is a premium retailer that embodies the essence of British style. Our stores are designed to evoke a sense of sophistication and elegance, making us the go-to destination for discerning customers. As a Store Supervisor, you will play a crucial role in upholding our high standards and providing an exceptional customer experience.

Job Summary

We are seeking a highly motivated and experienced Store Supervisor to oversee the day-to-day operations of our London store. The successful candidate will be responsible for leading a team of sales associates, managing stock levels, and maintaining a welcoming store environment. If you have a passion for delivering outstanding customer service and driving sales growth, we want to hear from you.

Key Responsibilities

  • Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Manage stock levels, including receiving and processing inventory, maintaining accurate stock records, and controlling stock loss.
  • Ensure the store is presented to a high standard, including visual merchandising, maintenance, and cleanliness.
  • Develop and maintain relationships with customers, responding to their needs and concerns in a professional and courteous manner.
  • Collaborate with colleagues to achieve sales goals, share knowledge, and best practices.
  • Monitor and report on store performance, including sales data, customer feedback, and staff attendance.

Requirements

  • A minimum of 2 years' experience in a retail supervisory role, preferably in a luxury or high-end environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Experience with visual merchandising, stock management, and inventory control.
  • Ability to work flexibly, including evenings, weekends, and public holidays.

What We Offer

Hackett London offers a competitive salary of £35,000 - £45,000 per annum, depending on experience, plus a range of benefits, including:

  • Ongoing training and development opportunities.
  • Discounts on Hackett London products and services.
  • A dynamic and supportive work environment.
  • Opportunities for career progression and advancement.

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