Telecoms Performance Expert

2 days ago


King's Lynn, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

We are seeking a skilled Telecoms Performance Coach to join our team at Morrison Telecom Services Limited in the East Anglia region. As a key member of our team, you will be responsible for coordinating the performance and development of all external staff while ensuring a First-Class Service delivery is maintained.

Key Responsibilities:
  • Audit and coach teams to improve quality
  • Familiar with Telecoms network systems
  • Coordinate Skill Gap Requirements to training
  • Create and implement Personal Development Plans for external teams

Our ideal candidate will have a good understanding of fibre or copper networks, experience in working under their own initiative, and excellent communication skills. If you are a motivated and organized individual who is able to work effectively in a fast-paced environment, we would love to hear from you.

About the Role:

This is a challenging but rewarding role that requires strong coaching and development skills. You will be working closely with Project Managers, Site Agents, and other stakeholders to ensure that our team is delivering high-quality services.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to interpret performance reporting
  • Organised and structured approach to work
  • Effective time management skills

Salary and Benefits:

The salary for this role is estimated to be around £35,000-£45,000 per annum, depending on experience. We also offer a range of benefits, including 25 days annual leave, a 4% matched pension scheme, and access to our staff discount portal.

About Us:

Morrison Telecom Services Limited is a leading provider of network installation services across the UK. We are proud to be part of the M Group Services Limited, a company that values diversity and inclusivity in the workplace.



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