Application Support Team Leader
2 months ago
Venn Group is partnering with a non-departmental government body to recruit an experienced Applications Support Team Leader.
Job Summary:We are seeking a skilled professional with strong technical expertise in 3rd line applications support, SQL, and SharePoint administration to lead and manage a small team of application and systems engineers.
Key Responsibilities:- Lead and manage a small team of application and systems engineers, ensuring the team's performance aligns with organisational SLAs and KPIs.
- Provide 3rd line support for business applications, addressing and resolving technical issues.
- Collaborate closely with the finance team to support the existing finance application (Unit4 Agresso) and assist with migration to a Microsoft Dynamics platform.
- Run SQL scripts and queries to support application maintenance and development.
- Handle key HR responsibilities, including staff management, performance appraisals, and onboarding of new team members.
- Engage indirectly with suppliers, with primary supplier management being handled by senior stakeholders.
- ~3rd line applications support experience.
- ~ SQL proficiency for scripting and reporting.
- ~ SharePoint administration and setup experience.
- ~ Familiarity with Microsoft Dynamics.
- ~ Management or leadership experience is not mandatory, but you will oversee a small team of two staff members.
- ~ Knowledge of ITIL practices (v3 or v4).
- ~ Proven experience in using Microsoft technologies such as SharePoint, Azure, and Windows.
- ~ Experience with Service Now is not essential but would be desirable.
- 25 days of annual leave, increasing to 30 after 5 years of service.
- 4 days of learning leave per year.
- Up to 11% employer pension contribution.
- Opportunity to work with a team in the exciting travel and tourism sector, with 15% off attractions.
- Flexibility to compress your work into 4 days or pro rata, with remote work options (1 day onsite per week), and flexibility to work hours that suit you.
This is an exciting opportunity to contribute to a growing team within an organisation transitioning to innovative Microsoft technologies.
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London, Greater London, United Kingdom Venn Group Full time £60,000Job Title: Application Support Team LeaderWe are seeking an experienced Application Support Team Leader to join our team at Venn Group. As a key member of our organization, you will be responsible for leading a small team of application and systems engineers, ensuring their performance aligns with organizational SLAs and KPIs.Key Responsibilities:Lead and...
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London, Greater London, United Kingdom Venn Group Full timeJob Title: Application Support Team LeaderVenn Group is partnering with a non-departmental government body to recruit an Applications Support Team Leader. This is a permanent opportunity for a skilled professional with strong technical expertise in 3rd line applications support, SQL, and SharePoint administration.Key Responsibilities:Lead and manage a small...
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London, Greater London, United Kingdom Venn Group Full timeJob Title: Application Support Team LeaderVenn Group is partnering with a non-departmental government body to recruit an Applications Support Team Leader. This is a permanent opportunity for a skilled professional with strong technical expertise in 3rd line applications support, SQL, and SharePoint administration.Key Responsibilities:Lead and manage a small...
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London, Greater London, United Kingdom Venn Group Full time £60,000Job Title: Application Support Team LeaderVenn Group is proud to be partnering with a non-departmental government body to recruit an experienced Applications Support Team Leader.Job Summary:We are seeking a skilled professional with strong technical expertise in 3rd line applications support, SQL, and SharePoint administration to lead and manage a small team...
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London, Greater London, United Kingdom Venn Group Full time £60,000Job Title: Application Support Team LeaderVenn Group is proud to be partnering with a non-departmental government body to recruit an experienced Applications Support Team Leader.Job Summary:We are seeking a skilled professional with strong technical expertise in 3rd line applications support, SQL, and SharePoint administration to lead and manage a small team...
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2 months ago
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