Temporary and Permanent Customer Service Advisor

3 weeks ago


Scunthorpe, North Lincolnshire, United Kingdom Ongo Recruitment Ltd Full time
Main Responsibilities
  • Deliver an excellent contact handling service for our customers.
  • Work with triage officers and wider teams to resolve complex customer enquiries.
  • Diagnose and question customers on their required repair, coach customers to self-resolve where appropriate, or book a relevant repair appointment.
  • Take and process payments from customers towards rent and other charges.

Estimated salary: £24,318.05 per annum (pro rata). We offer a range of benefits, including 30 days annual leave pro rata, a health scheme, pension, and training and development opportunities.



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