Technical Support Specialist for Dewatering Pumps and Light Towers

3 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Atlas Copco Full time

About the Role:

We are seeking a highly skilled Technical Support Specialist to join our team in the UK. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and internal teams for our range of dewatering pumps and light towers.

Key Responsibilities:

  • Provide technical support to customers and internal teams for dewatering pumps and light towers.
  • Resolve technical and application problems for customers.
  • Handle warranty claims and service bulletins.
  • Support dealers with warranty claims and service operations.
  • Provide on-site and remote support for service engineers.
  • Develop and deliver internal and external technical service training.

Requirements:

  • Excellent technical knowledge of dewatering pumps and light towers.
  • Proven experience in customer support.
  • Self-motivated, well-organized, and able to work individually and as part of a team.
  • Excellent interpersonal and presentation skills.
  • PC literate and web experienced.
  • National certificate in mechanical engineering or equivalent.

About Us:

Atlas Copco Power Technique is a leading provider of power and flow solutions. Our UK team is dedicated to supporting our distributors and customers with our range of products and services. We offer a collaborative and inclusive work environment, with opportunities for growth and development.

What We Offer:

  • A satisfying career with opportunities for growth and development.
  • A benefits package including health insurance, paid leave, and retirement benefits.
  • A diverse and collaborative work environment.


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