Hotel Reservation Agent
3 weeks ago
Company Overview
At Heritage Plus, we are a worldwide leader in the hospitality industry. We welcome you as you are and offer an inclusive work environment where you can find a job and brand that matches your personality.
We believe in empowering our employees to develop their talents and grow within their properties and across the world. Our company culture is built on providing professional, friendly, and engaging service to our guests.
Salary
The estimated annual salary for this role is £18,000 - £22,000, depending on experience.
Job Description
As a Hotel Reservation Agent, you will be responsible for consistently offering professional, friendly, and engaging service to our guests. This includes entering rooming lists while ensuring accuracy, updating reservations, and maximizing revenue by up-selling guest rooms and recommending hotel facilities.
You will also liaise with sales and other departments as required, answer telephone and email inquiries in a timely manner, and work cohesively with fellow colleagues as part of a team.
Required Skills and Qualifications
- Previous customer-related experience required
- Computer literate in Microsoft Windows applications required
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
Benefits
We offer a range of benefits to our employees, including an employee benefit card offering discounted rates in Accor worldwide, learning programs through our Academies, and opportunities to develop your talent and grow within your property and across the world.
-
Hotel Reservation Professional
2 weeks ago
Nottingham, Nottingham, United Kingdom Heritage Plus Full timeJob OverviewWe are seeking a skilled Hotel Reservation Agent to join our team at AccorHotels in Nottingham, UK.About the RoleThis is a full-time position that requires strong communication and interpersonal skills, as well as the ability to work accurately and efficiently in a fast-paced environment.The successful candidate will be responsible for managing...
-
Hotel Reservation Specialist
1 week ago
Nottingham, Nottingham, United Kingdom Heritage Plus Full timeKey ResponsibilitiesRooming List Management: Accurately manage rooming lists to guarantee correct reservations and check-in procedures.Reservation Updates: Effectively update reservations to facilitate smooth check-in and check-out processes.Sales Support: Collaborate with sales teams to maximize revenue through upselling hotel facilities and rooms.
-
AccorHotels Reservation Specialist
3 weeks ago
Nottingham, Nottingham, United Kingdom Heritage Plus Full timeJob SummaryWe are seeking a skilled Hotel Reservation Agent to join our team at Heritage Plus. As a key member of our front desk team, you will provide exceptional customer service, manage room bookings, and contribute to the overall success of our hotel.Key ResponsibilitiesEnter rooming lists while ensuring accuracyUpdate reservations to ensure a flawless...
-
Hotel Operations Coordinator
4 weeks ago
Nottingham, Nottingham, United Kingdom AccorHotel Full timeJob Summary:We are seeking a multiskilled part-time Nights Team Member to oversee hotel operations at night.The ideal candidate will be able to work independently, have basic IT skills, and experience in cashiering (a plus).This is a varied role that requires flexibility, with shifts including weekends, bank holidays, and occasional coverage for sickness or...
-
En - Reservation Agent
7 months ago
Nottingham, United Kingdom MERCURE Full timeCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Hotel Receptionist
2 weeks ago
Nottingham, United Kingdom Mour Hotel Full timeMour hotel is a 4-star boutique hotel situated centrally on the Sherwood Business Park amongst an array of upmarket businesses and at a stone throw away from junction 27 of the M1. Designed by Amanda Rosa, the imposing building has an American loft feeling offering a quirky, yet luxurious place to meet, dine and sleep. Awarded most stylish hotel in 2006,...
-
Nottingham, United Kingdom Mour Hotel Full time**Job Position **Hotel Reservation & Meetings Coordinator **(Maternity Cover)** **Job Location **Mour Hotel, Annesley, Notts, NG15 0EA **Job Type** Full Time, 37.5 hours per week, Monday-Friday, hours normally 9-5pm, however flexibility will be required to support reception on some occasions **(Fixed Term Contract)** **Responsible to **Front of House...
-
Hotel Night Receptionist
7 months ago
Nottingham, United Kingdom Mercure Hotel Full timeWe are a 4* Nottingham City Centre Hotel in Nottingham looking to recruit an energetic friendly team member into our front office team. The position is for a part time ( 32 hours per week ) night receptionist. The hours of work are: Monday: 22:45 - 07:15. Tuesday: Day Off. Wednesday: Day Off. Thursday: Day Off. Friday: 22:45 - 07:15. Saturday: 22:45 -...
-
Hotel Night Receptionist
7 months ago
Nottingham, United Kingdom Mercure Hotel Full timeWe are a 4* Nottingham City Centre Hotel in Nottingham looking to recruit an energetic friendly team member into our front office team. The position is for a part time ( 32 hours per week ) night receptionist. The hours of work are: Monday: 22:45 - 07:15. Tuesday: Day Off. Wednesday: Day Off. Thursday: Day Off. Friday: 22:45 - 07:15. Saturday: 22:45 -...
-
Hotel Receptionist
7 months ago
Nottingham, United Kingdom Mercure Hotel Full timeWe are currently looking to recruit an extremely reliable individual into our front office team at a Nottingham city centre hotel. The position of hotel Receptionist requires the individual to work on a shift basis, between 24 & 32 hours per week dependent on company needs. Examples of shift hours: Early Shift: 07:00 - 15:00. Mid Shift: 12:00 - 20:00 ( or...
-
Hotel Receptionist
1 week ago
Nottingham, United Kingdom Mour Hotel Full timeMour hotel is a 4-star boutique hotel situated centrally on the Sherwood Business Park amongst an array of upmarket businesses and at a stone throw away from junction 27 of the M1. Designed by Amanda Rosa, the imposing building has an American loft feeling offering a quirky, yet luxurious place to meet, dine and sleep. Awarded most stylish hotel in 2006,...
-
Hotel Receptionist
7 months ago
Nottingham, United Kingdom Mour Hotel Full timeMour hotel is a 4-star boutique hotel situated centrally on the Sherwood Business Park amongst an array of upmarket businesses and at a stone throw away from junction 27 of the M1. Designed by Amanda Rosa, the imposing building has an American loft feeling offering a quirky, yet luxurious place to meet, dine and sleep. Awarded most stylish hotel in 2006,...
-
Hotel Receptionist
7 months ago
Nottingham, United Kingdom Mour Hotel Full timeMour hotel is a 4-star boutique hotel situated centrally on the Sherwood Business Park amongst an array of upmarket businesses and at a stone throw away from junction 27 of the M1. Designed by Amanda Rosa, the imposing building has an American loft feeling offering a quirky, yet luxurious place to meet, dine and sleep. Awarded most stylish hotel in 2006,...
-
Hotel Receptionist
2 weeks ago
Nottingham, United Kingdom The Tudor House Hotel Full timeWe are looking for an energetic receptionist with lots of passion on delivering a fantastic customer experience. Must have experience of working on a busy reception. Shifts are 7am-3pm, 3pm-8pm, does include working weekends, bank holidays and Christmas. Duties include: Checking guests in and out, taking reservations for the hotel and restaurant, taking...
-
Hotel Receptionist
2 weeks ago
Nottingham, United Kingdom Best Western Plus Nottingham City Centre Full timeAs part of the Reception Team at one of Nottingham City Centres top hotels you will be the first and last impression that a guest has of the hotel, so it's your job to ensure it's a good one. As part of the Team one of our key requirements is “Personality” - In fact a great personality is a must! Top of the list of responsibilities is to be friendly...
-
Meetings and Events Agent
2 weeks ago
Nottingham, United Kingdom Crowne Plaza Nottingham Full time**Meetings and Events Agent**:Competitive salary + benefits Crowne Plaza Nottingham, Nottingham NG1 5RH **The Role**: As ‘Meetings & Events Agent’ you’ll be on the front line, delivering on our mission! You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. **What...
-
Hotel Night Team Member
7 months ago
Nottingham, United Kingdom IBIS Full time**Company Description** Ibis Nottingham Centre is a budget hotel located in the centre of Nottingham near the Lace Market tram stop. The hotel boasts 142 modern bedrooms and a restaurant and bar. As a multi-skilled part-time Nights Team Member, you will be required to work independently and oversee the hotel operations at night, including doing night...
-
Hotel Reception Team Member
2 weeks ago
Nottingham, United Kingdom IBIS Full time**Job Description**Ibis Nottingham Centre is a budget hotel located in the centre of Nottingham near the Lace Market tram stop. The hotel boasts 142 modern bedrooms and a restaurant and bar. As a multi-skilled Reception Team Member, you will be required to work independently and oversee the hotel operations, including checking guests in and out, and...
-
Rental Sales Agent
7 months ago
Nottingham, United Kingdom SIXT UK Full time**What we Offer**: - An attractive basic salary of £23,870+ a performance-based bonus - Guaranteed bonus every month of £200 - Enrolment in SIXT's pension scheme - 22 days annual leave + bank holidays - Generous family friendly provision - Employee terms for SIXT car hire - Staff rental scheme for friends and family - In service Life Assurance - Access to...
-
Meetings and Events Sales Agent
1 month ago
Nottingham, United Kingdom Valor Hospitality Europe Full timeMeetings and Events Sales Agent - Nottingham 23,795.2 Per Annum/ 11.44 Per Hour, 40 Hours Per Week (5 days a week)Get paid for doing what you love, get loads of rewards & benefits and learn new skills whilst you earn. We are looking for Conference and Events Assistants to join the team delivering to our guests an exceptional experience. You will be hands on...
-
Hotel Night Team Member Part Time
5 days ago
Nottingham, United Kingdom AccorHotel Full timeAs a multiskilled parttime Nights Team Member you will be required to work independently and oversee the hotel operations at night including doing night auditing and reporting checking guests in and out and addressing any guest needs that might arise. It is a varied role you might have to prepare some drinks make a pizza make new reservations answer the...
-
Branch Manager
2 weeks ago
Nottingham, United Kingdom Frank Innes Full time**Benefits: Profit Share, Company Car, Uncapped Commission** We’re looking for a highly motivated **Sales Branch Manager** to lead our fantastic residential sales team in **Mapperley.**This is a great opportunity for an established **Estate Agent** looking for **progression **and to step in to your first branch management appointment in residential...
-
Front Office Supervisor
7 months ago
Nottingham, United Kingdom MERCURE Full time**Company Description** **Our commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong. **Job Description** What you will be doing** - Lead and supervise the day-to-day operation of the department to ensure service standards...
-
Receptionist (Part-time)
7 months ago
Nottingham, United Kingdom Holiday Inn Nottingham Full timeWe are looking for a passionate, friendly and out-going Receptionist to join our team at Holiday inn Nottingham Castle Marina A previous knowledge of Opera PMS or equivalent is essential. Previous work in reception is required - This is a fast paced department which required quick thinking, team work, organisation and good computer skills. **Part Time...