Hotel Reservation Professional

3 weeks ago


Nottingham, Nottingham, United Kingdom Heritage Plus Full time
Job Overview

We are seeking a skilled Hotel Reservation Agent to join our team at AccorHotels in Nottingham, UK.

About the Role

This is a full-time position that requires strong communication and interpersonal skills, as well as the ability to work accurately and efficiently in a fast-paced environment.

The successful candidate will be responsible for managing rooming lists, updating reservations, and ensuring a seamless check-in and check-out process for our guests.

Key Responsibilities
  • Enter rooming lists while maintaining accuracy, as required
  • Update reservations to ensure a flawless check-in and check-out process
  • Liaise with sales and other departments as needed
  • Answer telephone and email inquiries in a timely manner
Requirements
  • Prior experience working with FOLS or a related system is an asset
  • Strong interpersonal and problem-solving abilities are essential
  • Fluency in English is required, with additional languages being a plus
Benefits

As a valued member of our team, you can expect:

  • An employee benefit card offering discounted rates in Accor hotels worldwide
  • Learning programs through our Academies
Additional Information

Experience is an asset. If you have a passion for delivering exceptional guest experiences and are looking for a challenging and rewarding role, we encourage you to apply.



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