Lead Customer Operations Manager
4 days ago
We are seeking an experienced and skilled Operations Manager to lead our Customer Operations team. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational efficiency.
Key Responsibilities- Lead and develop a team of Customer Operations Managers to achieve business objectives
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with cross-functional teams to drive business growth and improve operational efficiency
- Manage and analyze data to inform business decisions and drive continuous improvement
- Develop and implement training programs to enhance team skills and knowledge
- Proven experience in a leadership role, preferably in a customer-facing industry
- Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong business acumen, with a deep understanding of customer needs and market trends
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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Lead Customer Operations Manager
4 days ago
Chester, Cheshire, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking an experienced and skilled Customer Operations Lead to join our team at Royal Mail Group. As a key member of our operations team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver results across a balanced scorecard.Key ResponsibilitiesLead and develop a team of Customer...
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Lead Customer Operations Manager
5 days ago
Chester, Cheshire, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking an experienced and skilled Customer Operations Lead to join our team at Royal Mail Group. As a key member of our operations team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver results across a balanced scorecard.Key ResponsibilitiesLead and develop a team of Customer...
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Lead Customer Operations Manager
4 days ago
Chester, Cheshire, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Operations Lead to join our team at Royal Mail. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business growth.Key ResponsibilitiesLead and develop a team...
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Lead Customer Operations Manager
5 days ago
Chester, Cheshire, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Operations Lead to join our team at Royal Mail. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business growth.Key ResponsibilitiesLead and develop a team...
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Lead Manager of Automated Warehouse Operations
4 weeks ago
Chester, Cheshire, United Kingdom Encirc Full time £65,000 - £70,000Lead Manager of Automated Warehouse Operations | Permanent | £65,000 - £70,000 As the Lead Manager of Automated Warehouse Operations, you will be a proactive individual capable of thriving in high-pressure environments, equipped with exceptional influencing and decision-making abilities. Your background will include extensive experience in managing...
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Lead Customer Journey Strategist
4 weeks ago
Chester, Cheshire, United Kingdom Lloyds Banking Group Full timePosition Overview JOB TITLE: Customer Journey Lead SALARY: £73,000 - £86,000 LOCATION(S): Chester HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, requiring a minimum of two days per week in the Chester office. Opportunity Summary A remarkable opportunity has emerged within the Credit Cards Platform in Chester for a Customer...
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Operations Manager
5 days ago
Chester, Cheshire, United Kingdom Northreach Full timeJob DescriptionCompany OverviewNorthreach is a dynamic recruitment agency that connects businesses with top talent in the fintech and digital sectors. Our mission is to provide a seamless and personalized recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation, and professional...
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Operations Manager
1 week ago
Chester, Cheshire, United Kingdom Northreach Full timeJob DescriptionCompany OverviewNorthreach is a dynamic recruitment agency that connects businesses with top talent in the fintech and digital sectors. Our mission is to provide a seamless and personalized recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation, and professional...
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Operational Risk Management Lead
1 week ago
Chester, Cheshire, United Kingdom oilandgas Full timeJob DescriptionGE Aerospace is seeking an experienced Operational Risk Management Lead to join our team. As a key member of our Services Engineering Cost Technology team, you will be responsible for leading and driving team operations strategy and execution effectiveness.Key ResponsibilitiesDevelop and Implement Operational Strategies: Collaborate with...
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Customer Support Operations Manager
4 weeks ago
Chester, Cheshire, United Kingdom Loftware Full timeRole Overview: The ideal candidate will possess extensive expertise in customer support, showcasing an exceptional ability to foster relationships with clients, lead a high-performing team, and guarantee that team members deliver outstanding customer satisfaction. You will cultivate and uphold superior product knowledge within your team, adeptly navigate...
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Customer Support Operations Manager
4 weeks ago
Chester, Cheshire, United Kingdom Loftware Full timeRole Overview: The ideal candidate will possess extensive expertise in customer support, demonstrating a strong ability to foster relationships with clients, lead a high-performing team, and guarantee that team members deliver exceptional customer service. You will cultivate and sustain deep product knowledge within your team, seamlessly navigate various...
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Area Manager
3 days ago
Chester, Cheshire, United Kingdom Adult Social Care Full timeJob Description**Job Title:** Area Manager - Operations Lead**Job Summary:** We are seeking an experienced Area Manager to join our team at Adult Social Care. The successful candidate will be responsible for leading and managing a team of professionals to deliver high-quality care services to adults with Learning Disabilities.Key Responsibilities:Leadership...
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Area Manager
3 days ago
Chester, Cheshire, United Kingdom Adult Social Care Full timeJob Description**Job Title:** Area Manager - Operations Lead**Job Summary:** We are seeking an experienced Area Manager to join our team at Adult Social Care. The successful candidate will be responsible for leading and managing a team of professionals to deliver high-quality care services to adults with Learning Disabilities.Key Responsibilities:Leadership...
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Experienced Operations Manager
3 days ago
Chester, Cheshire, United Kingdom Oldcastle Inc. Full timeAbout the RoleWe are seeking an ambitious and enthusiastic Plant Manager to join our UK team based in Deeside, UK.In this role, you will be responsible for overseeing all aspects of operations, including supply chain, production, quality, maintenance, facilities, continuous improvement, environmental health and safety, and customer experience at the Deeside...
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Experienced Operations Manager
3 days ago
Chester, Cheshire, United Kingdom Oldcastle Inc. Full timeAbout the RoleWe are seeking an ambitious and enthusiastic Plant Manager to join our UK team based in Deeside, UK.In this role, you will be responsible for overseeing all aspects of operations, including supply chain, production, quality, maintenance, facilities, continuous improvement, environmental health and safety, and customer experience at the Deeside...
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Food Operations Manager
2 weeks ago
Chester, Cheshire, United Kingdom ISS Full timeAbout the RoleWe are seeking a highly skilled and experienced Food Operations Manager to oversee the operations of our coffee shops and restaurants. As a key member of our team, you will be responsible for driving customer satisfaction and revenue growth while ensuring the highest standards of food quality and safety.Key ResponsibilitiesLeadership and Team...
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Operational Team Lead
5 days ago
Chester, Cheshire, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking an experienced and motivated individual to join our team as an Operational Team Lead in our Chester Central Care Community Team. As a key member of our leadership team, you will be responsible for the operational management of the team, providing leadership and guidance to ensure the delivery of high-quality person-centered...
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Operational Team Lead
7 days ago
Chester, Cheshire, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking an experienced and motivated individual to join our team as an Operational Team Lead in our Chester Central Care Community Team. As a key member of our leadership team, you will be responsible for the operational management of the team, providing leadership and guidance to ensure the delivery of high-quality person-centered...
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Customer Interface for Facilities Management
4 weeks ago
Chester, Cheshire, United Kingdom IO Associates Full timeJob OverviewPosition: Facilities Management Customer InterfacePay Rate: £35 p/h inside IR35Role Type: 12-Month Contract with potential for extensionWork Environment: OnsiteIO Associates is seeking a dedicated Facilities Management Customer Interface professional. This position is integral to a leading global entity in the aerospace sector, encompassing both...
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General Manager Lead
5 days ago
Chester, Cheshire, United Kingdom Hickory's Smokehouse Full timeExecutive Restaurant ManagerHickory's SmokehouseLead a Team of Hospitality ProfessionalsWe are seeking an experienced Executive Restaurant Manager to join our team at Hickory's Smokehouse. As a leader in the hospitality industry, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and a...