Emergency Department Administrator

2 days ago


Crewe, Cheshire East, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

Mid Cheshire Hospitals NHS Foundation Trust is seeking a motivated and confident individual to join our Accident and Emergency department as an Emergency Department Administrator. This role involves providing administrative support to the emergency department, including booking patients and paramedics, dealing with telephone and face-to-face enquiries, and maintaining accurate patient records.

The successful candidate will be responsible for ensuring that patient information is accurately recorded and relevant documentation is created to support safe patient care. They will also be required to deal with enquiries promptly and direct patients/relatives/carers accordingly.

We are offering a competitive salary of £22,000-£25,000 per annum, depending on experience. The successful candidate will have excellent communication skills, be dedicated and courteous, and must be able to deal with sensitive and confidential issues in line with GDPR.

This is a permanent full-time position working 24 hours a day, 7 days a week with various shift patterns available. You will have a 2-week rolling rota enabling you to plan your personal time in advance.

Job Description
  • Greet patients, relatives, friends, and other healthcare professionals in a polite, friendly, and professional manner.
  • Ensure accurate patient records and relevant documentation.
  • Deal with enquiries promptly and direct patients/relatives/carers accordingly.

This is an excellent opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and administrative support.



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