Leasehold Administration Team Lead
4 weeks ago
**About Churchill Estates Management Ltd**
We are a leading managing agent of privately owned leasehold Retirement Living accommodation, managing over 200 developments nationally and providing our services to over 10,000 retired people. Our goal is to deliver an exceptional administration service to our customers, and we are looking for a skilled Leasehold Administration Team Lead to join our team in Ringwood.
**Job Description**
As a Leasehold Administration Team Lead, you will oversee the fair distribution of workflow within the team and assist in dealing with solicitors, Land Registry, and other external parties. You will provide specialist support for the escalation of more complex matters and produce ad-hoc reports as required. Your background knowledge in the conveyancing and leasehold arena will support you in reviewing and streamlining current procedures to maximise the department's capability.
**Responsibilities**
* Oversee the fair distribution of workflow within the team
* Assist in dealing with solicitors, Land Registry, and other external parties
* Provide specialist support for the escalation of more complex matters
* Produce ad-hoc reports as required
* Review and streamline current procedures to maximise the department's capability
**Requirements**
To be successful in this role, you will demonstrate proven experience in conveyancing, ideally within the leasehold market, along with a background in legal administration. You will be an experienced administrator and Supervisor, able to manage and develop people with confidence, whilst maintaining high levels of team motivation. You will also provide reliable, credible advice and feedback, using your skills as a 'subject matter expert', making sound decisions and role-modelling professional behaviours.
**Ideal Candidate**
The ideal candidate will have a professional and highly organised approach, with excellent attention to detail and a good command of written and spoken English. You will evidence a proven track record in delivering an exceptional administration service, with a focus on customer satisfaction and team collaboration.
**What We Offer**
* Competitive salary: £35,000 - £40,000 per annum
* Annual holiday entitlement: 24 days + Bank Holidays
* Day off on your birthday
* Free parking
* Group Personal Pension Plan
* Life Assurance
* Eye Care Reimbursement Scheme
* Colleague referral scheme
* Professional Subscriptions
**Why Join Us**
We are a progressive and award-winning company that values its employees and provides opportunities for growth and development. We are committed to delivering an exceptional service to our customers and are looking for talented individuals to join our team.
**Location**
The role will be based in Ringwood, with a full-time schedule of Monday to Thursday 09:00 to 17:30 and Friday 09:00 to 17:00.
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