Housekeeping Team Member

6 days ago

Mansfield, Nottinghamshire, United Kingdom Warner Hotels Full time

Job Summary:

We are seeking a highly motivated and customer-focused Housekeeping Team Member to join our team at Thoresby Hall Hotel. As a key member of our housekeeping department, you will play a vital role in ensuring our guests enjoy a comfortable and clean stay.

Key Responsibilities:

  • Deliver exceptional customer service to our guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the housekeeping team to maintain high standards of cleanliness and organization in all areas of the hotel.
  • Participate in ongoing training and development to improve knowledge of customer service, products, and tailored selling.
  • Contribute to a positive and supportive team environment, demonstrating a willingness to help colleagues and support the team's goals.
  • Develop a passion for food and drink, with opportunities to learn about our products and services.

What We Offer:

  • A competitive hourly rate, with opportunities for career development and progression.
  • Free use of the hotel's gym and leisure facilities.
  • Free or discounted food and drink on site.
  • Access to exclusive discounts and offers with national brands and retailers.
  • A range of externally recognized qualifications and in-house training and development opportunities.
  • 20% discount for you, your family, and friends across our Bourne Leisure brands.

Requirements:

  • A people person with a passion for delivering exceptional customer service.
  • A willingness to learn and improve knowledge of customer service, products, and tailored selling.
  • Someone who will care about the wider team and look to support wherever needed.
  • A passion for food and drink.
  • A commitment to being your authentic self at work.

Location: Thoresby Hall Hotel

Diversity, Equity, and Inclusion: We are committed to creating an inclusive and diverse work environment, where everyone feels valued and respected. We encourage applications from all backgrounds and communities, and are happy to discuss any reasonable adjustments or flexibility that you may require.

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