Bar Team Member

6 days ago

Mansfield, Nottinghamshire, United Kingdom Warner Hotels Full time

Job Summary:

We are seeking a skilled and enthusiastic Bar Team Member to join our team at Warner Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:

  • Provide outstanding customer service to guests, responding to their needs and exceeding their expectations.
  • Work collaboratively with the Food and Beverage Manager to ensure the smooth operation of the bar and restaurant areas.
  • Develop and maintain a thorough knowledge of our products and services, including food and beverage offerings.
  • Upsell and promote our products and services to guests, ensuring maximum revenue and customer satisfaction.
  • Contribute to a positive and inclusive team culture, supporting colleagues and promoting a safe and respectful work environment.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • A passion for delivering exceptional customer service and a commitment to exceeding guest expectations.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic knowledge of food and beverage products and services, with a willingness to learn and develop skills.
  • A positive and flexible attitude, with a commitment to teamwork and collaboration.

What We Offer:

  • A competitive hourly rate, with opportunities for career development and advancement.
  • A comprehensive training program, including externally recognized qualifications and in-house development opportunities.
  • A supportive and inclusive team culture, with opportunities for socialization and team-building.
  • A range of benefits, including free or discounted food and beverage, access to leisure facilities, and discounts on products and services.

Location:

Warner Hotels

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