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Bar Team Member
2 months ago
About the Role
We are seeking a skilled and enthusiastic Bar Team Member to join our team at Thoresby Hall Hotel, a leading hospitality provider in the UK. As a Bar Team Member, you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our guests.
Key Responsibilities
- Develop and maintain a thorough knowledge of our menu and beverage offerings to provide informed recommendations to guests.
- Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues in a professional and courteous manner.
- Work collaboratively with the Food and Beverage Manager to ensure seamless service delivery and maintain high standards of quality and presentation.
- Participate in ongoing training and development to enhance knowledge and skills, including customer service, sales techniques, and product knowledge.
- Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of respect and open communication.
What We Offer
- A competitive hourly rate, with opportunities for career development and advancement.
- Free use of gym and leisure facilities, promoting a healthy work-life balance.
- Free or discounted food and beverage options, allowing you to enjoy our products and services.
- Access to exclusive discounts and offers with national brands and retailers, enhancing your lifestyle and well-being.
- A comprehensive training program, including externally recognized qualifications and in-house development opportunities.
- A 20% discount on food and beverage purchases across our Bourne Leisure brands, including Warner Leisure Hotels and Haven Holidays.
Requirements
- A passion for delivering exceptional customer service and a commitment to ensuring guest satisfaction.
- A willingness to learn and develop knowledge of our products and services.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- A positive and flexible attitude, with a commitment to adapting to changing circumstances and priorities.
- A strong work ethic and a commitment to maintaining high standards of quality and presentation.
Location
Thoresby Hall Hotel, a leading hospitality provider in the UK, offering a unique and rewarding work environment.
Diversity, Equity, and Inclusion
We are committed to creating an inclusive and diverse work environment, where everyone feels valued and respected. We welcome applications from all backgrounds and communities, and are happy to discuss any reasonable adjustments or flexibility that you may require.
