Cosmetics Store Manager
4 weeks ago
Job Summary
M·A·C is the world's leading professional makeup authority, and we're seeking a dynamic Cosmetics Store Manager to lead our team at Selfridges Manchester Trafford. As a key member of our store team, you'll be responsible for creating an exceptional customer experience, driving sales, and developing our team of Retail Artists.
Key Responsibilities
- Lead, coach, and develop a high-performing team of Retail Artists to achieve sales, customer service, and operational targets.
- Create and execute an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leadership.
- Coach and inspire your team to exceed their KPIs and develop their skills and knowledge.
- Ensure the store is always looking its best, with a focus on visual merchandising, inventory management, and cash reconciliation.
What We Offer
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
About You
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment.
- Experience setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience including inventory and facilities management and cash reconciliation.
- Proven track record of leading, coaching, and developing a team to succeed.
- Experience of creating and executing in-store events.
- Flexible availability across days/hours.
- Proficient in Microsoft office.
- Proof of right to live and work in the country.
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