Cosmetics Store Manager

4 weeks ago


Manchester, United Kingdom MAC Full time
Cosmetics Store Manager - Selfridges Manchester Trafford

Job Summary

M·A·C is the world's leading professional makeup authority, and we're seeking a dynamic Cosmetics Store Manager to lead our team at Selfridges Manchester Trafford. As a key member of our store team, you'll be responsible for creating an exceptional customer experience, driving sales, and developing our team of Retail Artists.

Key Responsibilities

  • Lead, coach, and develop a high-performing team of Retail Artists to achieve sales, customer service, and operational targets.
  • Create and execute an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leadership.
  • Coach and inspire your team to exceed their KPIs and develop their skills and knowledge.
  • Ensure the store is always looking its best, with a focus on visual merchandising, inventory management, and cash reconciliation.

What We Offer

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About You

  • Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment.
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience including inventory and facilities management and cash reconciliation.
  • Proven track record of leading, coaching, and developing a team to succeed.
  • Experience of creating and executing in-store events.
  • Flexible availability across days/hours.
  • Proficient in Microsoft office.
  • Proof of right to live and work in the country.

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