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Retail Manager

4 weeks ago

Manchester, United Kingdom Bobbi Brown Cosmetics Full time
Bobbi Brown Retail Artist Manager

Job Summary

We are seeking a dynamic and inspirational Retail Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets.

This is an exceptional opportunity for you to be Chief Executive Officer of your own store/counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

Key Responsibilities

  • Lead, coach and develop a team of Retail Artists to achieve sales, customer service and operational targets
  • Create and execute an agile business plan to recruit and retain customers
  • Develop and implement in-store events to drive sales and customer engagement
  • Manage customer relationships and provide exceptional customer service
  • Oversee inventory management, cash reconciliation and facilities management

Requirements

  • Proven retail management experience preferably within beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading, coaching and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft office
  • Proof of right to live and work in the country

Benefits

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About Us

Bobbi Brown Cosmetics is a leading prestige beauty company that creates makeup which enhances, not hides, your true beauty. We are a people-first company, respecting and caring for our employees, communities, and consumers.

We are committed to being the most inclusive and diverse beauty company in the world, and to being both the employer of choice for diverse talent and the brand of choice for our global consumers.