Hotel Operations Manager

4 weeks ago


Ipswich, Suffolk, United Kingdom Surya Hotels Full time
Head Housekeeper Job Description

Fancy a career in hospitality with a leading hotel group? We are recruiting for a Full Time Head Housekeeper to maintain high standards of cleanliness and cost per clean, with phenomenal attention to detail of rooms and accommodation throughout our hotel.

Shift patterns include working a variety of shifts that may include working weekends, early shifts, and bank holidays.

Key Responsibilities:

  • Allocate rooms for servicing to the team, in line with check outs, over stays, and rotas.
  • Maintain standards by completing room checks and guiding expectations and improvements across site - working closely with the maintenance and brand teams.
  • Maintain stocks - ordering and checking laundry and cleaning products.
  • Ensure cleaning meets and exceeds our client standards, including bedrooms, bathrooms, and public areas.
  • Maintain and enhance the cleanliness of the building while ensuring team efficiency - to have rooms ready and available for check ins, all within cost and time per room cleaned targets.
  • Take ownership with personality, living our company values.

Requirements:

  • Experience leading a Housekeeping team in a time-sensitive, cost-efficient environment.
  • Great team work and leadership skills.
  • Good attention to detail.
  • The ability to work well under pressure while maintaining standards.
  • A commitment to high levels of cleanliness - you lead by example.
  • A friendly personality with customers and team alike.

We offer:

  • Wagestream facility - putting you in charge of your earnings, savings, supermarket, and retail discounts too.
  • Increasing annual leave.
  • Employee Assistance Program - supporting you and your family through any difficult periods.
  • Bike to Work Scheme.
  • Opportunity to complete Apprenticeships and Qualifications, including recognised management qualifications.
  • Significant discounts across the restaurants and hotels in our Group - up to 50% off.

Join Surya Hotels, a rapidly expanding portfolio of outstanding properties, situated in some of the UK's most idyllic settings. We aim to consistently deliver best-in-class experiences with personality and warmth. From our warm welcome to our 'See-you-again-soon' Goodbye.



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